My PayPal Checkout will not connect

  • Amanda Velazquez
    Asked on August 2, 2019 at 2:55 PM

    I cannot connect my paypal to my jotform... it says it connects then fails. Please help.

    Jotform Thread 1914173 Screenshot
  • jonathan
    Replied on August 2, 2019 at 3:12 PM

    We apologize for any inconvenience caused. I did checked your form and I noted that PayPal Checkout is not yet connected.

    1564773006zzz 2019 08 03 03 Screenshot 10

    I checked on our PayPal Checkout integration and it is working properly at this time.

    I suggest you try connecting to your PayPal account again.

    You can follow the steps on the user guide : How to Integrate Form to PayPal Checkout

    Let us know if you're still not able to make it work.





  • Welvin Support Team Lead
    Replied on August 2, 2019 at 4:43 PM

    I'm sorry, but we do not offer phone support. We offer 24/7 support over this forum. We will be happy to assist you here.

    I see your form is still not connected with Paypal Checkout. Your original screenshot cannot be viewed here, it's broken. Do you still have it? Please access this thread and upload the screenshot again.

    Guide on how How-to-Post-Screenshots-to-Our-Support-Forum.