What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form as Feedback not working in safari

    Asked by podlegoop on March 13, 2013 at 10:26 AM

    Hello. I have a wordpress site and I'm using a jotform as a "feedback". I have the code placed in the footer.php so it loads on every page. At first, this worked great. Now for some reason, it does not appear on safari. I believe it appears for e erything else. Can you help?


    Page URL:

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    JotForm Support

    Answered by EltonCris on March 13, 2013 at 11:36 AM


    I have checked your form on Safari Browser / Mac and is appears to be just fine.

    I'd suggest to clear your browser's cache and recheck the page. Thanks!

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    JotForm Support

    Answered by ardy0689 on March 13, 2013 at 11:41 AM

    Hello, in addition to my colleague's testing,  I also see the feedback button and form on Safari Windows.

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    Answered by podlegoop on March 13, 2013 at 11:43 AM

    lol... Thanks. I just cleared my coockies and all is well. Thanks and sorry about that. 

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    JotForm Support

    Answered by ardy0689 on March 13, 2013 at 03:36 PM

    No problem. We are glad that your form is working fine. 

    If you need further assistance please do not hesitate to post them in the forum. We will gladly help you out.


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    JotForm Founder

    Answered by aytekin on May 31, 2013 at 07:52 AM

    Good news: We have just released a Wordpress plugin: JotForm Feedback Button. You can now add customizable feedback buttons to your web site more easily.