How do I edit the subject line of the Form?

  • Dave4777
    Asked on August 3, 2019 at 6:09 AM

    OK, you win! I thought WuFoo forms was good...but you guys are great !!

    So, couple of questions.

    Why does the email I get, as a customer submitting a quote "REQUEST",

    say "We have received your response for JiffyPrintOnline.com - Quick Quote Form ?

    I will try looking again to see if I did this, but to be correct it really should say request.


    Second, some people do more than one request, so I have not blocked them, is it

    possible to add a Throttler?  So no more than 2 or 3 in an hour.   


    Third, one last thing, the little arrow in your form extender (I call it that) would it be possible to do one of two things.

    1. alter the color of the arrow

    2. create a mouse over that says whatever I want, Like "Want to get a detailed quote, click the arrow on right to continue". 

    The whole thing works wonderfully, but I'm sure that little discrete arrow will not be clicked often. 

    Thank you, you have a great product, going to bring over my other wufoo forms :)

    Dave


    Page URL: https://jiffyprintonline.com
  • roneet
    Replied on August 3, 2019 at 11:44 AM

    Are you receiving the email with the subject line "We have received your response for JiffyPrintOnline.com - Quick Quote Form" If you want to edit the subject line then you can do it from the Autoresponse settings. Please check this Gif to change the subject:

    1564846433form Screenshot 10

    Guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    Guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Let us know if you have further questions.

    Thanks.

  • Dave4777
    Replied on August 3, 2019 at 12:43 PM
    Looks too complicated for a Saturday, any chance for a short phone call, lol
    ...
  • roneet
    Replied on August 3, 2019 at 2:10 PM

    Unfortunately, we do not provide phone support to the users. The Forum thread is the main mode of communication here.

    If you could provide us the screenshot of the email which will help us understand the issue in detail.

    To post the Screenshot refer to this guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Are you referring to the Notification or the Autoresponse email?

    Looking forward to your response.

    Thanks.