Why my form is showing "form engine failed - #8j1h17f1" error message?

  • RJ Jones
    Asked on August 3, 2019 at 5:36 PM

    My form keeps failing. I read another form that says it needs to be manually fixed. 

    My form

    /form.jotform.com/91903461419155

    Please fix as this form is used to take payments for my business.

  • jherwin
    Replied on August 3, 2019 at 9:47 PM

    The reason why the "Form Engine failed" showing is that your square payment field contains products/items, but it is not shown.
    1564883299noproduct Screenshot 10
    I fixed this for you by editing one of the products, the form should work normally now.

    Kindly check and let us know if the issue persists on your end.

  • rj.jones
    Replied on August 3, 2019 at 10:43 PM
    It is working now! Thank you so much!
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