Why my form is showing "form engine failed - #8j1h17f1" error message?

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    RJ Jones
    Asked on August 03, 2019 at 05:36 PM

    My form keeps failing. I read another form that says it needs to be manually fixed. 

    My form

    /form.jotform.com/91903461419155

    Please fix as this form is used to take payments for my business.

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    jherwin
    Answered on August 03, 2019 at 09:47 PM

    The reason why the "Form Engine failed" showing is that your square payment field contains products/items, but it is not shown.
    1564883299noproduct.png
    I fixed this for you by editing one of the products, the form should work normally now.

    Kindly check and let us know if the issue persists on your end.

  • Profile Image
    rj.jones
    Answered on August 03, 2019 at 10:43 PM
    It is working now! Thank you so much!
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