Captcha not showing

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    Asked on March 13, 2013 at 11:52 AM



    I dragged and dropped the captcha icon below one of the text fields then saved the updated change.  However, when I refreshed my website page, the captcha box is not showing on the same page as all of the text fields which is where I want the captcha field.

    I do not want the captcha to show up on the second page after the fields are completed which is how it's currently working.


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    Answered on March 13, 2013 at 12:49 PM

    Thank you for contacting Jotform Support.

    Captcha will only show up in the second page when the captcha value that was entered is incorrect.

    Can you please try reembedding the form using the IFRAME method?

    Please contact us again if the problem still persist.