PayPal button image was not showing up

  • Profile Image
    Asked on August 04, 2019 at 02:05 PM

    When testing my form, the PayPal button image was not showing up.  I removed the image, but I think this caused my form not to redirect to PayPal.  Please help me fix the image or make sure the form redirects to paypal.

    Also, the way membership works is that we allow people to pay by check.  Will their responses show up if they click submit, but don't pay via PayPal?

  • Profile Image
    Answered on August 04, 2019 at 03:26 PM

    I checked your form and I can verify that the Submit button is showing correctly. Here's a screenshot:


    If you want, you can replace the Submit button with an image. In the Form Builder, select the Submit button field and then go to Properties. Click the Choose a File button under the Button Image and then upload the image you prefer. 


    I also did a test submission to your form and I can verify that it is working properly. After hitting the Submit button, I got redirected to the PayPal Checkout page. Here's a screen capture:


    Let us know if you have any questions.

  • Profile Image
    Answered on August 05, 2019 at 08:38 PM

    Thank you.  I think the problem was with my computer.