form conditions not working

  • kauseway
    Asked on August 5, 2019 at 9:57 AM

    I run into this occasionaly and it is frustrating.  I have logic that the Service Needed: Pest and Client: Current ALL have to be selected to show (Great what issues are you having.  But it shows up even  if they ALL arent selected.



    1565013331Screen Shot 2019 08 05 at 8 Screenshot 101565013412Screen Shot 2019 08 05 at 8 Screenshot 21

  • Richie JotForm Support
    Replied on August 5, 2019 at 11:21 AM

    I have checked your conditions and it seems you have another show condition for that field.

    Kindly check question 4 "service needed" condition number 5.

    form conditions not working Image 1 Screenshot 30

    It seems you have included the question #6 to show if the conditions are met.

    form conditions not working Image 2 Screenshot 41

    Kindly check the conditions again and let us know if the issue still remains.

  • kauseway
    Replied on August 5, 2019 at 11:36 AM

    Thanks. I thought if you selected the field and go to conditions it shows you all the conditions it was connected to. It did not show that condition. I have fixed it how. 

    But can I not rely on it showing me all related conditions?


  • Richie JotForm Support
    Replied on August 5, 2019 at 12:12 PM

    You can view all conditions by selecting All Fields in your conditions.

    form conditions not working Image 1 Screenshot 30

    You may also use the search field on the right to check for conditions.

    form conditions not working Image 2 Screenshot 41