Cannot Login to account

  • J
    Asked on August 5, 2019 at 3:19 PM
    cannot log into my account and have not been able to submit a question.  I believe this may be the reason - I may have forgotten to encrypt the form...
  • zuritapia
    Replied on August 5, 2019 at 3:32 PM

    It looks like the reason you are unable to access your account is not due to the encryption of the forms but rather because one of your forms was going against our Terms Of Services. 

    The form Small Business Credit Application Form was flagged. Can you please provide us with proof of your egit business Please send an email to reviwers@jotform.com  with the subject

    Suspended Account Thread #1916495 


  • J
    Replied on August 5, 2019 at 3:48 PM

    I don't know what that form is that you are speaking of...I did not create a small business credit application form.  Please delete that and I will change my password.

    I thought it may have been the Vendor on-boarding form...

  • zuritapia
    Replied on August 5, 2019 at 3:52 PM

    As requested the form is now deleted please try to log in and change the password to your account. If you are unable to login please let us know.