Not getting email notifications when a form is submitted

  • Profile Image
    rickgrossmann
    Asked on March 13, 2013 at 06:34 PM

    I have several forms and I am not getting email notifications when a form is submitted.

     

    I entered my email in my account file.

     

    Please advise.

     

    Thanks,

     

    Rick

  • Profile Image
    ardy0689
    Answered on March 13, 2013 at 07:15 PM

    Hello Rick,

    I have reviewed your forms and they are fine except with one, http://www.jotform.us/form/30276230283144. You have no notification set into it.

     

    Be advised, that the email address on your profile/account has nothing to do with receiving emails or notifications for each form. You have to set the notification for each.

    Please refer to this guide on how to create notifications

    Thanks