The configuration widget is not displaying data correctly in the email

  • razvauto
    Asked on August 5, 2019 at 10:26 PM

    Hey Everyone,

    I have some problems with the email that I receive after my form is filled

    this portion:

    1565058125Vehicle information Screenshot 10

    shows like this:

    1565058208Email Screenshot 21

    Instead of year make model and milage

    and signature shows Empty

    1565058282signature Screenshot 32

    I have to see the signature for proof this is a legal matter


    thank you,

  • Kiran Support Team Lead
    Replied on August 6, 2019 at 1:17 AM

    Please note that the configurable list widget data is displaying in the email correctly as per the setup. The configurable list widget is setup without the label for each field and displaying Static text as a column.

    Please change the configurable list widget to display the fields normally by following the guide below:

    https://www.jotform.com/help/282-How-to-Set-Up-the-Configurable-List-Widget

    You may make the configurable list widget responsive and display the fields in separate rows by following the guide below:

    https://www.jotform.com/help/456-How-to-Make-the-Configurable-List-Widget-Mobile-Responsive

    Please give it a try and let us know if you need any further assistance. We will be happy to help. 

  • razvauto
    Replied on August 6, 2019 at 9:34 PM

    Hey Kiran,

    This is Absolutely AWESOME

    question, is there anyway that the files will show as photos on the email that is received?


  • Girish JotForm Support
    Replied on August 6, 2019 at 10:38 PM

    If you are using File Upload fields in your form to add photos, then the photos will show only as a link. However, if you are using Image Upload Preview widget in your form, then the image files will show as photos in the email.

    Hope this helps.

  • imagnetz
    Replied on August 9, 2019 at 1:49 PM

    Thanks Gerard!


    is there another widget that the signature will be imbeded in the email? or am I taking it too far :P
  • John_Benson
    Replied on August 9, 2019 at 2:16 PM

    I moved your next question to a separate thread to avoid confusion. Please wait for my reply here: https://www.jotform.com/answers/1922042.

    Thank you for your understanding.