The configuration widget is not displaying data correctly in the email

  • Profile Image
    razvauto
    Asked on August 05, 2019 at 10:26 PM

    Hey Everyone,

    I have some problems with the email that I receive after my form is filled

    this portion:

    1565058125Vehicle information.jpg

    shows like this:

    1565058208Email.jpg

    Instead of year make model and milage

    and signature shows Empty

    1565058282signature.jpg

    I have to see the signature for proof this is a legal matter


    thank you,

  • Profile Image
    Kiran
    Answered on August 06, 2019 at 01:17 AM

    Please note that the configurable list widget data is displaying in the email correctly as per the setup. The configurable list widget is setup without the label for each field and displaying Static text as a column.

    Please change the configurable list widget to display the fields normally by following the guide below:

    https://www.jotform.com/help/282-How-to-Set-Up-the-Configurable-List-Widget

    You may make the configurable list widget responsive and display the fields in separate rows by following the guide below:

    https://www.jotform.com/help/456-How-to-Make-the-Configurable-List-Widget-Mobile-Responsive

    Please give it a try and let us know if you need any further assistance. We will be happy to help. 

  • Profile Image
    razvauto
    Answered on August 06, 2019 at 09:34 PM

    Hey Kiran,

    This is Absolutely AWESOME

    question, is there anyway that the files will show as photos on the email that is received?


  • Profile Image
    gerardw
    Answered on August 06, 2019 at 10:38 PM

    If you are using File Upload fields in your form to add photos, then the photos will show only as a link. However, if you are using Image Upload Preview widget in your form, then the image files will show as photos in the email.

    Hope this helps.

  • Profile Image
    imagnetz
    Answered on August 09, 2019 at 01:49 PM

    Thanks Gerard!


    is there another widget that the signature will be imbeded in the email? or am I taking it too far :P
  • Profile Image
    John_Benson
    Answered on August 09, 2019 at 02:16 PM

    I moved your next question to a separate thread to avoid confusion. Please wait for my reply here: https://www.jotform.com/answers/1922042.

    Thank you for your understanding.