Jotform Mobile Forms: Taken photos are not seen in the submissions

  • Profile Image
    isabel
    Asked on August 06, 2019 at 04:34 AM

    One of our users mentioned he cannot see taken photos in the submissions. I cloned the form with the ID number: 92169207101146 and replicated the issue on my end.

    When I opened submissions I cannot see all the photos:

    1565080214Image from iOS (66).png1565080224Image from iOS (67).png

    I clicked on Edit submissions and I can see the photos that I took:

    1565080311Image from iOS (69).png

     

    The only way to see all taken photos to download submission as PDF.

  • Profile Image
    burak
    Answered on August 06, 2019 at 08:00 AM

    Hello Isabel,

    This issue is resolved as of version 1.6.4. Please inform the user.

  • Profile Image
    diana
    Answered on August 07, 2019 at 07:06 AM

    Hi Burak,

    I have informed the user.

    Thanks for the update.