Why my account is suspended?

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    Yu Ting Ma 
    Asked on August 06, 2019 at 08:19 AM

    Hi, I can't login my account and i found that my form which I created and published had be disabled. What's wrong with it? 

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    AndrewHag
    Answered on August 06, 2019 at 10:28 AM

    It seems your account is suspended because of the form 92172015969462. I forwarded this to our reviewers team. We will get back to you as soon as possible.

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    AndrewHag
    Answered on August 06, 2019 at 11:39 AM

    Your account is suspended because of the field NRIC No.

    1565105784Detailed Resume Form - Google

    You need to add mandatory terms and conditions and signature widgets to collect the NRIC No.

    Do get back to us if you agree to add the widgets in form, we will go ahead and lift the suspension of your account.

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    yutingma96
    Answered on August 06, 2019 at 12:43 PM
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    VincentJay
    Answered on August 06, 2019 at 01:27 PM

    We received an encrypted message or an autoresponder message. 

    Please contact us again and reply properly if you need help. Thank you.

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    Yu Ting Ma 
    Answered on August 06, 2019 at 08:19 PM

    If that so, i will decide to remove the NRIC part. Kindly reactivate my account. Thanks 


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    Richie_P
    Answered on August 06, 2019 at 09:29 PM

    I have removed the NRIC field in your form and lifted the suspension.

    I would suggest you check our terms of use to avoid being suspended.

    If you need further assistance, let us know.