Square integration is not working

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    Asked on August 06, 2019 at 08:50 AM

    My form is live, however the Square Connect function is not working. I ran a test and neither my debit card nor the Square Connect account shows a pending charge. Need assistance.  Thank you. 

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    Answered on August 06, 2019 at 11:01 AM


    Could you please provide the form URL so we can check it further? To find the form URL, please follow this guide: Where-to-Find-My-Form-URL

    Also, please check if you integrated the Square payment properly. Here's a guide: How-to-Integrate-Form-with-Square