Unable to make edits on Jotform online form

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    Asked on August 06, 2019 at 09:56 AM

    Hi! I am trying to make edits to our survey, but every time I click on add option - it loads a blank page and won't update the option. Is there something wrong with your website today? I have tried in multiple browsers and restarted my computer as well. The attached page is what happens immediately after I click add option or upload photo. 

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    Answered on August 06, 2019 at 11:23 AM

    I tested your form on my end and it's working fine. Please try clearing your browser cache and cookies for Jotform first before editing the form. That may work.

    Please give it a try and let us know how it goes.