Form submission: How can I cancel this subscription?

  • Profile Image
    Ekiniba
    Asked on August 06, 2019 at 09:58 AM

    The subscription that I signed up for, was to only be a single semester membership. I don’t even know how to cancel this, because when I do it says I have accessed an inappropriate way to cancel.

  • Profile Image
    roneet
    Answered on August 06, 2019 at 11:36 AM

    I think this is a payment submission you made through some form. Please contact the form owner to cancel any subscription related to the services purchased from his form. 

    We at Jotform deals with the services related to a Jotform account and not related to services purchased via. a form.

    Let us know if you need more clarification.

    Thanks!