Square Payment Integration: How can I make changes to recurring charges for a form submitted through JotForm?

  • drgreg
    Asked on August 6, 2019 at 10:48 AM

    How can I make changes if a patient sign up on a recurring charge? ie - cancel, change amount due to added members, etc

  • roneet
    Replied on August 6, 2019 at 12:00 PM

    If there is any change in the recurring charges due to member addition, etc. The previous subscription should be canceled first and then you can create a new subscription based on the chosen service.

    Also, note if you are canceling the previous subscription. You must refund the amount back to your client based on your refund policy you have set.

    Please follow this guide for Square payment subscription and cancellation procedure.

    Let us know if you need more assistance.

    Thanks!