Missing Data in Dynamic Dropdown When Edit Submission

Hi Jotform Support Team,

Just noticed that the data captured in Dynamic Dropdown has 'disappeared' when I click to edit the submission.  Please see the screenshot below.

Anyway to resolve this?

Thank you very much!

Best Regards,

Megan

Hi Megan!

The issue of Dynamic Dropdowns widget clearing the selection when editing the submission is caused by the Separator field, which is conflicting with the values for the dropdowns - the two have to be different. Please go to Widget Settings and select a new character to act as the separator, perhaps one of these: \ ! ]  /. Or you can change the | character in the Values field. After that, click on Update Widget. The selections will remain in place when editing a submission from now on.

Hi Denis,

Thank you for your prompt support.

Ok, noted ... It is working fine now after I used different symbols for the selection vs. separator.

Best Regards,

Megan

 You are welcome Megan. I am glad the widget is working fine now!