Is there a way to move a form from one account to another?

  • Profile Image
    mclareh.harrington
    Asked on August 06, 2019 at 12:27 PM

    The form in question is https://www.jotform.com/build/91028098015151?iak=7380b65ccc15340cc4577f0ab9f6e0df-c4ab6c76d7c70161


    We need to move it to the account under john@refreshmarketing.com


    Any help would be great. Thanks.

  • Profile Image
    jherwin
    Answered on August 06, 2019 at 01:20 PM

    The "refreshmarketing" account is HIPAA enabled that's why transferring the forms to this account is not possible. When you upgrade to HIPAA compliance, the HIPAA system checks your forms to make sure it complies with HIPAA policies so transferring forms from a normal account to HIPAA account is not allowed.

    If you want, you can disable HIPAA then we can move the form. After that, re-enable or upgrade your account HIPAA compliance again.

    You can also clone the form if you just want to get the layout of the form: How-to-Clone-an-Existing-Form-from-a-URL