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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can users enter quantity of item purchased in paypal?

    Asked by keakaokalani on March 28, 2011 at 12:19 AM
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    JotForm Support

    Answered by mliz on March 28, 2011 at 04:54 AM

    Hi,

     

    You can add the quantity option for items that are sold using Paypal.

    Here's how to do it:

    1. Login to JotForm and open your Form
    2. Click on the Paypal Integration wizard on your form


    3. Click on Next until you get to the list of Products already added

    4. Select a Product and click on "Add New Option"


    5. Click Add Quantity Property.

    You can also add more properties such as Color, T-shirt size, Print size, Screen resolution, or Shoe size.  Or you can create your own property for your product by selecting Add custom property in the add new options

    6. You can modify the name "Quantity" to something else or you can keep it as is.  Under properties, you can add or remove an item number to whatever you like.  Then click the finish button.  Note: separate each number item property by a new line

    7. The option for quantity will reflect and you can save your product or you can add more details. (click image below to open an enlarged image in new window)

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    Answered by deheacock on March 28, 2011 at 01:23 PM

    This is great but it can be confusing for the user because of the way it is presented.  When quantity is an option, the user must check the check box AND select a quantity.  If they fail to check the check box, no matter how many they select in the quantity drop down box, they will get a message that their submission has been made, but they are not taken to the Paypal page and the submitted form shows no product or quantity selected.

    Suggest that when quantity is an option for the user, that the check box be removed from view AND that the quantity be defaulted to zero.  Perhaps the check box could be made to change IF the user selects anything other than the default of zero. 

    I tried this on one of my forms and submitted it twice before I realized that I needed to check the check box AS WELL AS SELECT A QUANTITY.

    Just a suggestion that I think would improve usability.

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    JotForm Support

    Answered by mliz on March 29, 2011 at 06:15 AM

    Thank you for the suggestion we have added this to our to do list and our
    development team will look into this.

    Regards.

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    JotForm Founder

    Answered by aytekin on March 29, 2011 at 09:48 AM

    I think this is a great suggestion. We added it to the development todo list. Thanks. 

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    Answered by GCBYC on May 02, 2011 at 06:23 PM

    I would love to have the option to enter the quantity # instead of a drop down box. Maybe that would allow someone to choose more quantity than just 10. Is that possible?

    Thanks!!!

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    JotForm Support

    Answered by NeilVicente on May 02, 2011 at 07:06 PM

    @GCYBC

    Your request has been noted and added to our user requests list. Thank you for your input.

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    Answered by fraanco3 on May 06, 2016 at 01:22 AM

    Any resolution to this?  VERY much needed...this checkbox thing is so easy for a user to miss or be confused!

     

    This is great but it can be confusing for the user because of the way it is presented.  When quantity is an option, the user must check the check box AND select a quantity.  If they fail to check the check box, no matter how many they select in the quantity drop down box, they will get a message that their submission has been made, but they are not taken to the Paypal page and the submitted form shows no product or quantity selected.

    Suggest that when quantity is an option for the user, that the check box be removed from view AND that the quantity be defaulted to zero.  Perhaps the check box could be made to change IF the user selects anything other than the default of zero. 

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    JotForm Support

    Answered by Chriistian on May 06, 2016 at 02:28 AM

    Hello @fraanco3. This appears to be an older thread. To better assist you with your concern, I have moved your question to a new thread. Simply follow this link to view that thread: https://www.jotform.com/answers/833840.
    Regards.