Submission doesn't work anymore > MySQL server has gone away

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    Asked on August 07, 2019 at 05:04 AM


    when making a submission the page keeps on loading until it gets to the following error:

    Error on query: 
    Error returned:MySQL server has gone away
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    Answered on August 07, 2019 at 07:05 AM

    I am sorry for the trouble caused to you. Are you still having issues with your form? 

    It could be a temporary issue. I would suggest you to please test your form again and get back to us if the issue persists.

    We will wait for your response.

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    Answered on August 07, 2019 at 08:25 AM

    The issue has been resolved :-) thanks for letting me know.