Submission in my submission page disappear after viewing for a second

  • Profile Image
    jhar900
    Asked on August 07, 2019 at 05:25 AM

    Hi there, 

    I keep trying to look at the submissions for my forms. 

    Once I click "View submissions", it takes me to a link where I can view the submissions and I see them for a second and then they disappear? 

    Could you please help rectify this problem?

    Cheers,

    Jason

  • Profile Image
    gerardw
    Answered on August 07, 2019 at 06:57 AM

    Hello Jason,

    I checked your account and the submission page for a couple of your forms and was able to see them without any issues.

    Here is an example:

    15651753580708_3.png

    I've cleared your form caches. Please clear your browser cache and check again. If not, please login to your account using an incognito mode of your browser and check the submission page.

    Do try and let us know if the issue is persisting.