I've changed my email address but the forms keep going to the old one.... please advise.

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    Asked on March 14, 2013 at 10:45 AM
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    Answered on March 14, 2013 at 11:36 AM


    Thanks for using JotForm Support Forum.

    Upon checking your account you have not changed your notification. Changing your email address in your account or in your profile has got nothing to do with notifications. Please change the email address from your current notification of the form.

    From the Form builder:

    Click Setup & Embed
    Click Email Alerts and choose your existing notification
    Click Reply-To and Recipient Settings to the window that pops out
    You can now change your Recipient Settings


    Please let us know if you need further assistance. Thanks