How should I use notifications and autoresponders?

  • Profile Image
    hugobugarini
    Asked on August 07, 2019 at 03:36 PM

    I want to receive notification anytime someone fills out my form however I do not want them to get a email copy of what they filled out.  How do I set this up?

  • Profile Image
    IvayloK
    Answered on August 07, 2019 at 05:25 PM

    You should just use only notifications. And you should not use autoresponders (which send an e-mail to the users).

    When you setup a notification, it will send you an e-mail every time when there is a new submission. You will be also able to attach a PDF file and customize the template of the e-mail. You can check and follow these guides:

    https://eu.jotform.com/help/25-Setting-up-Email-Notifications

    https://eu.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    Let us know if you need any further assistance.