What happened to my prior forms?

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    Asked on August 07, 2019 at 06:33 PM

    I am not sure what happened. I logged in with two different emails and neither have my old forms. I have used jot forms for 2 years now. Please advise. I recently upgraded. I did not know I would lose access to my prior forms in doing this. 


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    Answered on August 07, 2019 at 07:42 PM

    Hello Kadie - I checked your account and you have 5 active forms in your MY FORMS PAGE. Can you please tell us what form you have lost access to so we can check it?

    Just in case the form you're looking for is not in your account, please give us the form URL of the form so we can trace it.

    Looking forward to your response.