Question about 2 step PayPal checkout transaction process

  • lcallander
    Asked on August 7, 2019 at 6:46 PM

    it's not very ituitive that you need to click on (1) Paypal button and then (2) Submit button.

  • AshtonP
    Replied on August 7, 2019 at 7:54 PM

    I guess you are referring to the functionality of Paypal Checkout where you need to connect to PayPal to get the payment and then use Submit button on your form to Pay.

    Actually, this how PayPal has designed the PayPal checkout payment integration.  

    When customers confirm their order, they are directed to PayPal where they choose to sign in to their account if they have one. Once they review and complete their purchases, they’ll be brought back to your page. 

    When you complete the first step of PayPal checkout, it approves the payment. However, it is only deducted when a form is submitted.

    You can find more information about this in their User Guide Section.

    Feel free to get in touch should you have further concerns.