I'm having issue sending emails

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    Marcelo O
    Asked on August 07, 2019 at 06:47 PM

    You guys may want to check this link below. I was having the same issue sending emails. It may be related to the DNS records.


    This is a re-post of a comment on How to Prevent Emails from Landing in Gmail's Spam Folder

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    Answered on August 07, 2019 at 08:06 PM

    If you own a web host/email host then whitelisting jotform IPs and domains will do, please check this guide: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Are you not receiving email using your SMTP? Could you please further explain the issue you're experiencing so we can further investigate this?