Assigning different shipping costs to products

  • carolmaurin
    Asked on August 7, 2019 at 7:48 PM
    Also with the shipping option, there is either a flat rate or a set amount for each product.  I wanted to have shipping the first product for $X amount and for 2 or more products another amount.  Is there a way to make that happen?
  • John Support Team Lead
    Replied on August 7, 2019 at 8:12 PM

    I believe using the "Per Product Item" as the charge basis for the shipping can achieve that. You can set an amount for the first item cost, then apply special pricing for the additional purchases:

    1565223045per product Screenshot 10 

    Please try that and let us know how it goes.

  • carolmaurin
    Replied on August 7, 2019 at 10:56 PM

    I did this.  What happens is on the first t-shirt if I click 2 the shipping goes from $10 to $15 like it is set.  However, most likely if someone purchases 2 of anything if they most likely will not want identical t-shirts.  So if someone purchases 1 of the top t-shirt and than moves to another t-shirt, the shipping amount stays the same.  If I enter shipping costs in each product it is incorrect.  This solution didn't work out.  

  • Ashwin JotForm Support
    Replied on August 8, 2019 at 12:34 AM

    I understand but please note that shipping cost can only be added based on per product or a flat rate per order. It is currently not possible to calculate the shipping based on quantity fo two different products. 

    One way to achieve your requirement is by using regular form fields to list the products. You can add "Form calculation" widget & conditions to calculate the amount and shipping cost. You can then pass on the calculated amount to the payment tool for processing. The following guide should help you how to calculate amount and pass it on to payment tool: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    Hope this helps.

    Do get back to us if you have any questions.

  • carolmaurin
    Replied on August 8, 2019 at 11:06 AM

    The text "subtotal and Shipping" on the order form is gray.  Is there a way to make it black? It seems to be isolated from the rest of the fonts in the order form. Thanks
  • Ivaylo JotForm Support
    Replied on August 8, 2019 at 11:44 AM

    Since a ticket has been opened here regarding another matter, I have moved your last question to the following thread:

    https://eu.jotform.com/answers/1920431-How-can-I-change-the-color-of-the-Subtotal-and-Shipping-fields