Mobile Form app: The mobile app keeps crashing in Android phone

  • Profile Image
    Adam Shaw 
    Asked on August 08, 2019 at 09:01 AM


    I've just downloaded your app and was looking forward to getting to grips with it.  It allowed me to sign up (using Google) and name my first form, but then crashed.

    Now as soon as it launches it crashes and closes.

    I'm on Android 6.0.

    Any advice would be great.


  • Profile Image
    Answered on August 08, 2019 at 10:08 AM

    I am unable to replicate the issue on my android and iPhone. I have cleared your account's Form cache. Could you please try once again uninstalling the app and login once again.

    Let us know how it goes.