Submission time sent through IFTTT is incorrect

  • Accounts_equipment
    Asked on August 8, 2019 at 5:02 PM

    I've made sure all my settings reflect the correct time zone yet i'm still getting incorrect submission times.


    I am in the eastern/NY time zone yest my submission time is still 4 hours behind.

  • jherwin
    Replied on August 8, 2019 at 5:44 PM

    I test submitted your form and it shows the correct submission date, please check my screenshot below.
    1565300437submissiontime Screenshot 10
    Can you please test your form again and see if the issue persists on your end?

  • Accounts_equipment
    Replied on August 8, 2019 at 6:00 PM

    Here's what it's sending to ifttt.  I verified my ifttt account timezone settings.

    Is there a different stamp sent to external services?

    FileUrl(none)
    FilteredRichTextData<table><tr><td><strong>What happened?</strong></td><td>Mail arrived woohoo yay, this is awsome</td></tr></table>
    FilteredSpreadsheetDataMail arrived woohoo yay, this is awsome
    FormID92187188142159
    FormTitleSea Ranch A
    IP49.147.39.114
    RichTextData<table><tr><td><strong>What happened?</strong></td><td>Mail arrived woohoo yay, this is awsome</td></tr></table>
    SpreadsheetDataMail arrived woohoo yay, this is awsome
    SubmissionDateTimeAugust 8, 2019 at 01:37PM
    SubmissionID4411094504117601204
    TotalSubmissions21
  • Accounts_equipment
    Replied on September 5, 2019 at 4:19 PM
     
     
     
  • Welvin Support Team Lead
    Replied on September 5, 2019 at 5:13 PM

    It should follow your timezone settings in the account. We can check this for you. Would you mind letting us know the service that you have integrated Jotform with through IFTTT? 

  • Accounts_equipment
    Replied on September 24, 2019 at 4:05 PM

    I am connecting to tumblr so a jotform submission is a Tumblr text post.

    I've tested with alternate form service and timezone is correct.  it is only incorrect when jotform is source.

    As of now there is a second issue. Rich text data is not being sent as part of ifttt recipe.  This was working a couple of weeks ago.


  • Welvin Support Team Lead
    Replied on September 24, 2019 at 4:15 PM

    I would like to clarify if you are still experiencing the problem with the incorrect timezone sent to Tumblr.

    As for the Rich Text data, you do not have a text area in the form. Allow me to troubleshoot this problem in the next thread below:

    https://www.jotform.com/answers/1976933