Submission time sent through IFTTT is incorrect

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    Accounts_equipment
    Asked on August 08, 2019 at 05:02 PM

    I've made sure all my settings reflect the correct time zone yet i'm still getting incorrect submission times.


    I am in the eastern/NY time zone yest my submission time is still 4 hours behind.

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    jherwin
    Answered on August 08, 2019 at 05:44 PM

    I test submitted your form and it shows the correct submission date, please check my screenshot below.
    1565300437submissiontime.png
    Can you please test your form again and see if the issue persists on your end?

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    Welvin
    Answered on September 05, 2019 at 05:13 PM

    It should follow your timezone settings in the account. We can check this for you. Would you mind letting us know the service that you have integrated Jotform with through IFTTT? 

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    Accounts_equipment
    Answered on September 24, 2019 at 04:05 PM

    I am connecting to tumblr so a jotform submission is a Tumblr text post.

    I've tested with alternate form service and timezone is correct.  it is only incorrect when jotform is source.

    As of now there is a second issue. Rich text data is not being sent as part of ifttt recipe.  This was working a couple of weeks ago.


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    Welvin
    Answered on September 24, 2019 at 04:15 PM

    I would like to clarify if you are still experiencing the problem with the incorrect timezone sent to Tumblr.

    As for the Rich Text data, you do not have a text area in the form. Allow me to troubleshoot this problem in the next thread below:

    https://www.jotform.com/answers/1976933