PayPal Pro: It shows error message "Authentication/Authorization Failed".

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    dcbx
    Asked on August 08, 2019 at 11:09 PM

    We are having an issue with the paypal we added it. But we are getting an authentication/authorization failed error. 

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    ashwin_d
    Answered on August 09, 2019 at 12:20 AM

    I did check the embedded form in your webpage and found that though you have added "PayPal Pro" payment tool, but you have not integrated it with your PayPal Pro account. Please select the payment tool of your form and click on the wizard icon to input your PayPal API credentials. Please check the screenshot below:

    1565324339paypalPro.gif

    You may like to take a look at the following guide on how to obtain Paypal API credentials: https://www.jotform.com/help/284-How-to-Obtain-PayPal-API-Credentials

    Hope this helps.

    Do get back to us if you have any questions.