Dropdown form text not visible in my form.

  • ClinicTracker
    Asked on August 8, 2019 at 11:30 PM

    Hey,

    Both of the drop downs have text that is too far left aligned and so it's only partially visible or not visible at all. How do I make it so you can see what is being selected? Will this involve CSS coding?

    The form is called 

    Questions? Pricing? Personalized Demo?

    It can be found live on https://clinictracker.com/contact-us/watch-a-demo-video

  • AndrewHag
    Replied on August 9, 2019 at 12:49 AM

    I am not able to replicate the issue. I dropdown text is displaying fine both in the embedded form and standalone form.

    1565325792test Screenshot 10

    Could you please tell which device you are using? Also, share a screenshot with us how the dropdown is looking at your end?

  • ClinicTracker
    Replied on August 9, 2019 at 2:43 AM

    1565333173Dropdown error Screenshot 10

    When you look at the actual webpage where the form is installed (not the jotform creator), you'll be able to duplicate the issue. I'm using a windows 10 laptop connected to a 31" monitor. 

  • AndrewHag
    Replied on August 9, 2019 at 4:03 AM

    I also checked the embedded form in which the dropdown options are displaying fine.

    1565337785de03JZe Screenshot 10

    Could you please tell which browser you are using?

  • ClinicTracker
    Replied on August 9, 2019 at 4:39 AM

    I see that it works fine on Edge browser but not displaying correctly on Chrome when I use my large 31" screen. The 15" version displays fine in Chrome. Looks like a software bug.

  • Richie JotForm Support
    Replied on August 9, 2019 at 8:40 AM

    I have tested your embedded form and it seems to be working correctly also in Chrome. I'm using a 24" monitor connected to my Windows 10 laptop to view the embedded form.

    Dropdown form text not visible in my form Screenshot 20

    Can you please try clearing your browser's cache?

    Let us know if the issue still remains.