Dropdown form text not visible in my form.

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    ClinicTracker
    Asked on August 08, 2019 at 11:30 PM

    Hey,

    Both of the drop downs have text that is too far left aligned and so it's only partially visible or not visible at all. How do I make it so you can see what is being selected? Will this involve CSS coding?

    The form is called 

    Questions? Pricing? Personalized Demo?

    It can be found live on https://clinictracker.com/contact-us/watch-a-demo-video

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    AndrewHag
    Answered on August 09, 2019 at 12:49 AM

    I am not able to replicate the issue. I dropdown text is displaying fine both in the embedded form and standalone form.

    1565325792test.gif

    Could you please tell which device you are using? Also, share a screenshot with us how the dropdown is looking at your end?

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    ClinicTracker
    Answered on August 09, 2019 at 02:43 AM

    1565333173Dropdown error.JPG

    When you look at the actual webpage where the form is installed (not the jotform creator), you'll be able to duplicate the issue. I'm using a windows 10 laptop connected to a 31" monitor. 

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    AndrewHag
    Answered on August 09, 2019 at 04:03 AM

    I also checked the embedded form in which the dropdown options are displaying fine.

    1565337785de03JZe.png (1337×669) - Goog

    Could you please tell which browser you are using?

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    ClinicTracker
    Answered on August 09, 2019 at 04:39 AM

    I see that it works fine on Edge browser but not displaying correctly on Chrome when I use my large 31" screen. The 15" version displays fine in Chrome. Looks like a software bug.

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    Richie_P
    Answered on August 09, 2019 at 08:40 AM

    I have tested your embedded form and it seems to be working correctly also in Chrome. I'm using a 24" monitor connected to my Windows 10 laptop to view the embedded form.

    Can you please try clearing your browser's cache?

    Let us know if the issue still remains.