How to Create a Custom URL of a Form?

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    Kristine Huynh
    Asked on August 09, 2019 at 01:38 AM

    Hello Team,

    I want to ask if I could change domain to my company domain

    And which package should I choose to have that feature? 

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    Answered on August 09, 2019 at 01:48 AM

    Hi Kristine,

    You can use custom domains here in JotForm. To change the URL, you must first have a Jotform Enterprise account. If you don’t have an Enterprise account, please contact our sales team to upgrade to Jotform Enterprise.

    Once you have an Enterprise account, please follow these steps:


    1. To use your own domains with Jotform Enterprise, add a DNS record:
    Add a CNAME record that points to your Enterprise URL with your domain or subdomain. Using the example above, this is how the DNS record will look: 
    2: Now, instead of using the regular form URL ( you get after publishing your form, you can load the form with a customized domain:

    Your DNS settings will indicate the browser that the real location of the form is at our domain
    if you require any further assistance feel free to let us know.