How to remove the grey line on the top of embedded form?

  • Bllashes
    Asked on August 9, 2019 at 2:40 AM

    Hi, I contacted yesterday and was talking to one of the supports. Richie_P but my question/answer disappeared!


    Anyway, I was seeing this grey line on my form (password protected page, PW: effows )  tried what he suggested (adding this to the custom CSS  .jotform-form {


        padding: 0px 0 !important;

    } ) 

    but it didn't do anything after refresh.

    Can you help, please?


    Jotform Thread 1921287 Screenshot
  • AndrewHag
    Replied on August 9, 2019 at 5:10 AM

    Please remove the extra 0 from the code.

    .jotform-form {

        padding: 0px 0 !important;

    }

    Here is the updated code:

    .jotform-form {

        padding: 0px !important;

    }

     

  • Bllashes
    Replied on August 9, 2019 at 5:55 AM

    Hi, I tried the updated code you sent me, but result is still the same. Still see the grey lines

  • AndrewHag
    Replied on August 9, 2019 at 9:11 AM

    Aha, it seems you are adding the code in the wrong form. I can see two identical forms in your account 92192215051448 and 92192788042463. I see that you have added the code in the form 92192215051448, but the form embedded on the web page was 92192788042463 which doesn't have any CSS code.

    1565356205BL Pro Account– BL Lashes   Screenshot 10

    Please go ahead and add the CSS code that we provided on the form 92192788042463.

    Let us know if you need any further assistance.

  • Bllashes
    Replied on August 9, 2019 at 3:17 PM

    Ah!!! Now I see why, thank you!!! It works now, I have one more question. Why do I see this blue line around the form on my site?


    Can I remove the line or at least have it in black or grey? where can I change this? 

  • Mike_G JotForm Support
    Replied on August 9, 2019 at 4:03 PM

    The blue border you are seeing is part of the form.

    1565380494zt15 54 18 Screenshot 10

    You can remove the border by injecting the CSS codes below to your form.

    .form-all {

      border: none !important;

    }

    1565380761zt15 58 45 Screenshot 21

    Or change its color by injecting the CSS codes below instead.

    .form-all {

      border-color: black !important;

    }

    1565380928zt16 00 47 Screenshot 32

    You may, of course, change the color in the codes to your preference.

    If you have other questions or concerns, please do not hesitate to let us know.