What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Folder Problems

    Asked by elkviewweb on March 28, 2011 at 06:18 AM

    My forms will not stay oin their folders on the dashboard. I just went through andf moved all of them back into their folders, went to edit one and came back to dashboard and they are all out of the folders again.

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    JotForm Support

    Answered by liyam on March 28, 2011 at 06:56 AM

    Hello,

    I have tested transferring some of my forms to my folders and it went fine.  I also did the same on yours and it seems to work fine. 

    This may have been caused by choppy internet connectivity as the drag and drop process and for it to stay there should be initiated by your browser's end to instantly initiate the auto saving once it is dropped in the folder.

    If you're still experiencing some problems on saving your forms in folders, please let us know.

    Thanks.

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    Answered by ghorsman on March 28, 2011 at 08:44 AM

    Hi JotForm and JotForm Users.

    I have had this problem as well. All of my forms were neatly organized into folders.

    One day when I logged in there was not one form in any of the folders. The folders were all in place and the forms were all at the bottom of the screen. It was a bother to reorganize all the forms into their respetive folders again.

    This happened a few days ago and has not happened since.

    Gary

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    Answered by ghorsman on March 28, 2011 at 08:47 AM

    HI Again,

    I think that for users that have many forms that a different organizational structure would be helpful. Something like windows explorer. Now, we have to scroll down the page to see a folder. I would like a directory structure.

    A directory structure would also allow drag and drop to be a bit easier.

    Gary

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    JotForm Support

    Answered by liyam on March 28, 2011 at 09:43 PM

    Hello Gary,

    Thank you for your suggestion.  We will add this to the feature request todo list.