Jotform Mobile Forms: The user cannot create new form on Jotform Mobile Forms.

  • Profile Image
    matthew
    Asked on August 09, 2019 at 08:53 AM

    I've checked the user account and I've replicated the issue. When you try to create a new form on the user's account, there will be a problem for creating forms. Also, when you click the +(Create form) icon, user's account is directed to MyForms and the page does not display existing forms.

    Please check the screenshots and GIFs are shown below:

    A normal process on our test account:

    156535461920.gif

    User's account :

    156535472921.gif


    Screenshot:

    1565355198Screen Shot 2019-08-09 at 15.5