I am having problems sometimes with people filling up the form.

  • FUTZ
    Asked on August 9, 2019 at 12:11 PM
    Jotform Thread 1921855 Screenshot
  • stevenmarshall
    Replied on August 9, 2019 at 1:18 PM

    Hi @FUTZ,

    I see that Unique Submission field is set to Check cookies only on your Form ID: 91335430862859. So if the same customer tried to submit again then they would get that message.

    To resolve the error, go to Settings > Form Settings > Show More Options then scroll down to Unique Submissions and set the field to No Check.

    1565370560Screen Shot 2019 08 09 at 10 Screenshot 10

    1565370576Screen Shot 2019 08 09 at 10 Screenshot 21

    Guide: How-to-Set-Unique-Submissions-on-a-Form

    Please let us know if you have any further questions.

    Thank you