Form Over Quota

  • Profile Image
    Asked on August 09, 2019 at 01:05 PM


    Our forms say FORM OVER QUOTA on the website, so I upgraded to the next level plan. When will they start to work again. They have not changed back yet?

    Thank you

  • Profile Image
    Answered on August 09, 2019 at 01:27 PM

    Please accept our apologies regarding the issue you had with your forms.

    Your account stayed in an over-limit status and in order for us to resolve the issue, we needed to recalculate the Upload Storage Limit for your account first.

    Your forms have now been reactivated and I was also able to confirm that when I revisited the website you linked in your post.

    If you have other questions or concerns, please do not hesitate to let us know.