Why my account is suspended?

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    Bill McAbee 
    Asked on August 09, 2019 at 01:24 PM


    I am coming back to Jotform.  See attachment, account is locked.  Can you unlock it?

    User: mcabeetravel

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    Answered on August 09, 2019 at 01:39 PM

    Your account was suspended because your forms 92205360603144 and 71026141784149 are collecting Passwords from the users which are against our Terms of Use.

    Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have now removed the password field and re-activated your account. 

    Also, please avoid using the word Password in your form 71026141784149. Instead, you can use something like "Access code". I removed the word password from the form header and title.