Urgent- Jotform connected to our domain is on and off.

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    Asked on August 09, 2019 at 04:06 PM

    we have two domains califiait.com and califiasamples.com which is loading two forms, since yesterday they are on and off, some times they work and most of the time they don't. please help. 

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    Answered on August 09, 2019 at 04:58 PM

    I have tried accessing the websites you provided but I wasn't able to replicate the issue. I haven't experienced any issues like the one you reported.


    It might be a network/browser-related issue. Have you tried using a different browser or accessing the website on a different network?

    Please let us know once the form is not loading again so we could also check on our end.