What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Notification Mails

    Asked by ghorsman on March 28, 2011 at 08:25 AM

    Why are not all the form fields automatically in the notification e-mail? Only about half the form items are in the notofication mail. This has happened on all of my long forms.

    Please explain how to include all the form fields in the notification mail as to set this up is very tedious.

    PLease see the attached screen shot of the notification mail for the Form "Reservations".

    Thanks,

    Gary

    Screenshot
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    JotForm Support

    Answered by liyam on March 28, 2011 at 08:47 AM

    Hello,

    I have checked your notification email settings and I agree that you are missing some fields in the contents.  This happens when the user edited his notification email settings prior to completion of the form. 

    When the user have edited the content of his notification email, this will no longer automatically add the rest of the fields he have recently added and the user has to manually add the rest of the fields.

    The quick solution to add all fields by default is to create a new notification email again then delete the old one. This will automatically add the fields which exists in your form.

    Hope this helps.