Why my form showing "OverQuota" message?

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    Gary melendez 
    Asked on August 10, 2019 at 10:20 AM

    Why does it keep saying this form has reached its allocated quota it only has 25 submissions and only had the form up for 2 days 

    Screenshot
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    jherwin
    Answered on August 10, 2019 at 10:33 AM

    I checked the email you used to post here, but I couldn't find any jotform account associated with it. Can you please share with us the form URL of the form you are referring to so we can review it?

    Guide: Where-to-Find-My-Form-URL

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    Gary melendez 
    Answered on August 10, 2019 at 10:43 AM
    https://form.jotform.com/92191289072158
    ...
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    VincentJay
    Answered on August 10, 2019 at 11:28 AM

    The form belongs to the account username frshhome85. The account reached the File Upload Storage limit for the free user. You need to delete submissions with attachment file to clear the File Upload Storage. 

    Keep in mind that deleted submissions are not recoverable. We suggest downloading the submissions data if you need it by following this guide: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    To delete submissions data of the form, please follow this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data


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    Gary melendez 
    Answered on August 10, 2019 at 12:43 PM
    Can I add more storage space some how or no i cant
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    Gary melendez 
    Answered on August 10, 2019 at 12:43 PM
    I even started a new form and same thing how can I raise my limit
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    Mike_G
    Answered on August 10, 2019 at 04:27 PM

    Your account can have more upload storage space by upgrading your subscription.

    How-to-upgrade-my-account

    You can check the limit of each plan subscription that we have on the billing page of your account and on our Pricing page.

    You may also find this guide helpful in understanding your account usages and limits — Understanding-Your-Account-Usage-Limits

    Feel free to contact us again anytime if you have other questions or concerns.