IP address being blocked by site

  • Profile Image
    ianmcinally
    Asked on March 15, 2013 at 05:43 AM

    Hi,

     

    After recently creating a form to monitor the use of studio equipment, I've started to encounter the following error on any of the PCs on the building network- is there anything I can do to fix this issue? 

     

    Access Denied
    The owner of this website (www.jotformeu.com) has banned your IP address (195.194.119.220). (Ref. 1006)
    Timestamp: Fri, 15 Mar 2013 02:39:04 -0700
    Your IP address: 195.194.119.220
    Requested URL: www.jotformeu.com/ianmcinally/studioequipment
    Error reference number: 1006
    Server ID: FL_21F10
    Process ID: PID_4f83c003967062e
    User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8) AppleWebKit/536.25 (KHTML, like Gecko) Version/6.0 Safari/536.25
  • Profile Image
    gori-mathew
    Answered on March 15, 2013 at 06:29 AM

    Hi,

    I have added your IP Address to our whitelist, please connect again and please get back to us for results.

     

    Thanks

  • Profile Image
    ianmcinally
    Answered on March 15, 2013 at 06:41 AM

    Hi,

     

    Problemed fixed and now working perfectly- thank you so much for the quick response!

  • Profile Image
    gori-mathew
    Answered on March 15, 2013 at 07:17 AM

    You're welcome, thanks for using JotForm.

  • Profile Image
    togetherwithjesus
    Answered on October 06, 2013 at 01:45 PM

    115.249.130.45

    please add this to your whitelist

  • Profile Image
    Tasha
    Answered on October 06, 2013 at 01:50 PM

    @togetherwithjesus

    Can you please start a new thread for your specific request. That way we will be able to track your request separately and provide the support you need. 

    Thanks!