What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    IP address being blocked by site

    Asked by ianmcinally on March 15, 2013 at 05:43 AM



    After recently creating a form to monitor the use of studio equipment, I've started to encounter the following error on any of the PCs on the building network- is there anything I can do to fix this issue? 


    Access Denied
    The owner of this website (www.jotformeu.com) has banned your IP address ( (Ref. 1006)
    Timestamp: Fri, 15 Mar 2013 02:39:04 -0700
    Your IP address:
    Requested URL: www.jotformeu.com/ianmcinally/studioequipment
    Error reference number: 1006
    Server ID: FL_21F10
    Process ID: PID_4f83c003967062e
    User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8) AppleWebKit/536.25 (KHTML, like Gecko) Version/6.0 Safari/536.25
    Page URL:

  • Profile Image

    Answered by gori-mathew on March 15, 2013 at 06:29 AM


    I have added your IP Address to our whitelist, please connect again and please get back to us for results.



  • Profile Image

    Answered by ianmcinally on March 15, 2013 at 06:41 AM



    Problemed fixed and now working perfectly- thank you so much for the quick response!

  • Profile Image

    Answered by gori-mathew on March 15, 2013 at 07:17 AM

    You're welcome, thanks for using JotForm.

  • Profile Image

    Answered by togetherwithjesus on October 06, 2013 at 01:45 PM

    please add this to your whitelist

  • Profile Image
    JotForm Support

    Answered by Tasha on October 06, 2013 at 01:50 PM


    Can you please start a new thread for your specific request. That way we will be able to track your request separately and provide the support you need.