Issue Opening Image from Email

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    Asked on August 11, 2019 at 05:32 PM


    When we receive an appointment submission and there is a link to the photo, the link is broken and we cannot see image. (see attachment). I know we can login to and see images but how can we see the photo directly from the email sent to us? 

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    Answered on August 11, 2019 at 08:04 PM

    It has to do with your account security and privacy settings

    1565568229zzz 2019-08-12 08.02.03.png

    You need to uncheck the option "Require log-in to view uploaded files" so the link in the emails will work.

    Let us know if this did not resolve the issue.