-
gotohealthlmtAsked on August 11, 2019 at 10:40 PM
Hello - I am seeing fields in my preview/actual form that are not visible in the build view. How can I get rid of them? They appear right at the end of my form, after the "submit" button. I have attached a screenshot of the build page. Thanks so much for your help!
-
Victoria_KReplied on August 12, 2019 at 2:42 AM
Hello!
As I check your form, I see there are few fields below the Submit button. Those fields are shown in both, build mode and on live form too. I can assume there may be a cache problem on your end and that is why you can not see fields. Please try clearing browser caches or using different browser. From our end, I have cleared form caches for your account. If you will need our help to delete those fields, please let us know and we will do.
Thank you.
-
gotohealthlmtReplied on August 12, 2019 at 9:29 AM
Hey Victoria - that makes sense, thank you! When I logged into my account this morning, my form was gone entirely and my user log says that it was deleted. Please help! Can you recover this??
-
roneetReplied on August 12, 2019 at 10:04 AM
The Form was in the Trash folder. I have restored to your main page.
Let us know if you experience any further issues with this Form. We will take another look.
Thanks.
-
gotohealthlmtReplied on August 12, 2019 at 10:09 AM
Perfect thank you, it's there now!!