When someone fills out my form and uploads a picture, the picture is not opening when I receive their form in my email inbox.

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    faceandfitbody
    Asked on August 11, 2019 at 11:27 PM
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    Victoria_K
    Answered on August 12, 2019 at 02:33 AM

    Can you please let us know what is the link/file that causes this problem? I see your account is set up to require login to view files. Please make sure that you are logged in to Jotform and check if you can access files. Here is the link for you to check account settings: https://www.jotform.com/myaccount/settings 

    Also, you can uncheck that setting to review files without logging in to your account.