When I testing the autoresponder, I receive email with the same exact text that was in the editor, including the fields placeholders

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    shakoure
    Asked on August 12, 2019 at 03:59 AM
    When I test-emailed the autoresponder several times, all I received was an email with the same exact text that was in the editor, including the {placeholders} themselves.  None of the {placeholders} showed any values that would allow me to "test" the resulting output.  So the email responder seems useless. 
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    Victoria_K
    Answered on August 12, 2019 at 04:05 AM

    I assume you have tested the Autoresponder email by clicking 'TEST EMAIL' button. This button will indeed send default texts to email associated with account. I can recommend to perform a real submission to your form (same as your respondents would do). 

    If any problem with email will persist, please let us know here and we will test your form from our end too.