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gianlucarocchi68Asked on August 12, 2019 at 7:55 AM
Good morning,
I need to buy the bronze service but, before to proceed I need to know which the whitdrawal policy, in case I need to stop the service. I'll buy the monthly payment procedure.
Let me know and thanks for your support.
Best Regards
Gianluca Rocchi
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VincentJayReplied on August 12, 2019 at 9:26 AM
Hello,
You can contact us here in the Forum or email us at support@jotform.com and request to cancel your subscription.
There's also a guide if you want to do it yourself. Here's the link: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
If you're using PayPal as your payment method, you can cancel your subscription by following their guide: https://www.paypal.com/us/smarthelp/article/FAQ2058#cancelsub
I hope this information helps.
Thank you.