Please response to the unauthorized Payment email I received

  • Milessa Pendleton
    Asked on August 12, 2019 at 8:56 AM

    i received an email from jotform saying they had collected a $35 fee from my square card.  I am not familiar with jotform nor have I authorized any payment.

    Please respond as to how you do business....

  • Girish JotForm Support
    Replied on August 12, 2019 at 9:54 AM

    It seems that you filled a form that was created using JotForm and sent to you for submission. Please note that we do not have any association with the person who has sent you the form nor do we partner in their business.

    As you can see in the email that you may have received, you can contact the email address shown in the screenshot below for any queries.

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